MARIE CLOUTIER

Leominster, MA

978-618-0212   •   marie@mariec.com

http://www.linkedin.com/pub/marie-cloutier/2/a88/223

SUMMARY

Dynamic and polished field sales professional with 14-year successful track record of selling complex technical products and services in high tech and healthcare industries. Develop innovative strategies and form strong and sustainable relationships. Proven ability to assess client needs, establish rapport, build trust, and close deals.

 

·         Develop new markets

·         Able to quickly master complex products, services and programs

·         Cultivate strong relationships with clients,

staff and management

·         Experience with negotiation and issue resolution with diverse client base

 
  • Increased sales at remote locations of Kaiser Permanente, McKesson Healthcare Systems, Berkshire Medical, Carolinas Healthcare
  • Presentation skills to groups large and small
  • Drive  sales, efficiency and profitability
  • Fluent in French
  • Background in technical and medical fields.

 

EXPERIENCE

Insight Direct USA, Inc., Boston, MA (HQ in Arizona)                                                                                           2008-2012

Partner Business Development Manager, HP Eastern Region

·            Achieved 101.2% of quota for FY11, 107.4% for FY10, and 102.2% for FY09.

·            Drove net new sales for HP & Insight by strategic initiaives on focused set of accounts.

·            Improved vendor-partner relationships through professional connections and personal touch.

·            Presented product and process training to both inside and field sales teams, continually analyzing areas with need for more educational development. 

·            Maximized client attendance to HP/Insight field events, trainings and seminars.

 

Hewlett-Packard Company, Marlborough, MA                                                                                                      2000-2008

Territory Account Manager – 2007-2008

·            Positioned and sold HP products as a trusted business advisor within assigned territory.

·            Achieved 112% of quota for FY07

·            Collaborated with extended account team members to identify, qualify and close new opportunities.

·            Developed strong understanding of customers’ business drivers, initiatives, challenges, and competitive market, and developed solutions that met/exceeded client expectations while demonstrating solid ROI.

 

Senior Inside Sales Representative (ISR) – 2000-2007

·            Exceeded 101% of FY06 quota and achieved highest level of demo sales by ISR

·            Team Leader in manager’s absence, mentored new reps, provided 1-on-1 technical & process training

·            Participated in account reviews and planning sessions, RFP research, pricing, and response. 

·            Aggressively pursued multiple customer site visits in Northeast and Western accounts, improving the warmth and quality of relationships with end-user contacts

 

Data Care Corporation, Worcester, MA                                                                                                                          1999

Inside Sales Representative

·            Engaged prospects in consultative approach to uncover business problems and develop solutions.

·            Independently pursued training to expand product knowledge.

·            Rapidly mastered spectrum of product lines, market strategies and pricing structures. 

 

Premiere Technologies/Voice-Tel, Worcester, MA                                                                                                        1998

Field Account Executive

·            Reactivated dormant Central Massachusetts territory. 

·            Generated an expanded range of sales prospects through professional networking organizations. 

·            Sales closed include all 21 Friendly's Restaurants in Worcester district.

 

Harvard Realty Corporation, Harvard, MA                                                                                                            1996-2000

Realtor(®), GRI

·            Achieved the Million-Dollar Sales Club and made Rookie of the Year

·            Closed over $1.5 million in sales (11 transactions) in 1997 alone

·            Completed all requirements for highest professional excellence in industry

 

Harvard University, Cambridge, MA                                                                                                                      1985-1996

Manager of Accounts Payable/Accounts Receivable, Office of Information Technology, 1994-1996

·            Increased productivity by 35%.

·            Marketed and implemented new image of $61M department with outside vendors to successfully negotiate and resolve outstanding accounts.

·            Orchestrated new team strategy for problem solving between divisions.

 

Administrative Officer, Memorial Church, 1985-1994

·            Eliminated six-figure department deficit (18% of total budget) in first two years of position.

·            Prepared and managed $1.2M annual budget, with global responsibilities for financial administration including payroll, accounts payable and receivable, and financial analysis; supervised support staff.

 

American Red Cross Blood Services, Needham, MA                                                                                          1984-1985

Field Representative, Cambridge

·            Created and managed new student-run Harvard blood program, thriving even today.

·            Devised short-and long-term strategies to maximize success of blood programs.

·            Directed organizational/recruitment meetings, made formal and informal public presentations.

 

Lifeline Foundation, Sharon, MA                                                                                                                            1983-1984

Assistant Director ((Non-profit serving health & social needs of persons on specialized nutrition)

·            Promoted Lifeline's philosophies as liaison to health professionals and industry.

·            Edited, revised and produced bimonthly newsletter.

·            Organized medical convention for home users of total parenteral/enteral nutrition.

 

EDUCATION

B.A. - Harvard/Radcliffe College – Pre-med/Romance Languages & Literatures   

·            Fluent French

 

Babson College – Completed first year of MBA program    

 

ENTREPRENEURSHIP

·            Designed/produced custom draperies as owner/sole proprietor of The Drape Escape, a home-based business. President, Mass. Chapter of Professional Association of Custom Clothiers.